SMS Messaging Policy
Overview
FeQuesadillas offers SMS (text message) notifications to enhance your ordering experience. This policy explains how our SMS program works, what messages you can expect to receive, and how to opt out if you no longer wish to receive messages.
Message Types and Frequency
By opting in to our SMS program, you may receive the following types of messages:
- Order Confirmations: Sent when your order is successfully placed and payment is processed
- Pickup Reminders: Sent on the day of your scheduled pickup
- Order Status Updates: Sent when your order status changes (e.g., when your order is ready for pickup)
- Refund Notifications: Sent if your order is refunded
Message frequency depends on your ordering activity. You will typically receive 2-3 messages per order.
How to Opt In
You can opt in to receive SMS messages by checking the "Receive order updates via SMS" box during checkout. By opting in, you confirm that:
- You are the owner or authorized user of the mobile phone number provided
- You are 18 years of age or older
- You consent to receive automated text messages from FeQuesadillas
How to Opt Out
You can opt out of receiving SMS messages at any time by:
- Replying "STOP" to any message you receive from us
- Contacting our customer service team
After opting out, you will receive a confirmation message, and we will no longer send you SMS notifications.
Message and Data Rates
Message and data rates may apply to messages sent through our SMS program. FeQuesadillas does not charge you for SMS messages, but your wireless carrier's standard messaging rates apply. Contact your wireless carrier for details about your text messaging plan and any associated costs.
Supported Carriers
Our SMS program is supported by most major wireless carriers in the United States, including AT&T, T-Mobile, Verizon, Sprint, and others. If you change your mobile carrier, you may need to re-opt in to continue receiving messages.
Privacy
We respect your privacy and will only use your mobile number to send you the types of messages described in this policy. We will not sell, rent, or share your mobile number with third parties for their own marketing purposes. For more information about how we handle your personal information, please see our Privacy Policy.
Contact Us
If you have questions about our SMS program or this policy, please contact us at:
Email: contact@feqesadillas.com
Phone: (818) 852-4043
Changes to This Policy
We may update this SMS Policy from time to time. We will notify you of any changes by posting the new policy on this page and, if the changes are significant, we will provide a more prominent notice.
Last updated: April 25, 2025